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We value your custom and we want you to feel comfortable shopping with us, no matter where you are located in the world. You can expect from us:
- Place your order before 2.30pm GMT Monday to Friday and we will ship the same day
- Your order protected by quality packaging
- Tracking information by email when the order is shipped
- Signed for delivery by a recognised global courier
- Our customer service team available to help with any query you may have
United Kingdom, Northern Ireland and Channel Islands
Our UK delivery partners DPD and Hermes are leading the way in service. When your order is despatched you will receive a tracking email. On the morning of delivery, you will also receive an email detailing a one hour window during which your driver will arrive.
Hermes 48 Hours Tracked Service
DPD Next Working Day Priority Service
Please note that orders shipped on a Friday will be delivered the following Monday. If you require a weekend delivery please select at checkout.
DPD Weekend Priority Service
Please note orders placed over the weekend will be shipped the following Monday for delivery Tuesday
DPD or DHL Economy Service (3-5 Days)
DHL Air Express Service (1-2 Days)
United States and Canada
DHL Air Express Service (1-3 Days)
All shipments to United States and Canada are Delivery Duty Unpaid. Shipments below $800 are not subject to import fees.
Rest of WorldDHL Air Express Service (2-4 Days)
All shipments to Non EU countries are Delivery Duty Unpaid.
International Delivery Customs Fee InformationFor orders outside of the EU, customs and import duties are charged once the parcel arrives in the destination country. These charges must be paid for by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
The customer will accept full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a package.